delivery & returns.

Returns and Refunds

  • CBD Centre customers have up to 14 days from receipt of their order, to return items purchased in our shop.
  • If you wish to return an item, please send an email to within 14 days of receipt of the item, quoting your order number and stating your request.
  • To proceed with your return, the item must then be returned to CBD Centre Ltd, 91 Woodside Road, Lower Woodside, Luton, Bedfordshire, LU1 4DJ, within 14 days of sending the request as above and the retuned package should include your order number.
  • Returned products must be in the original packaging, unopened and undamaged.
  • Refunds on accepted returned items will exclude any postage costs.


  • Orders placed at CBD Centres’ shop are dispatched within 1 working day of receipt of your order.
  • Orders are dispatched using Royal Mail Signed For (delivery usually within 1 working day).